Executive Staff Members:
Jeanne Torbett, CMP
President/CEO
Ms Torbett, Founder and President of Superior Media, Meetings & Management, Inc. has over three decades of meeting/event planning experience. She is efficient in planning and executing every facet of a meeting, event or tradeshow, from pre-planning to post meeting reports.
In 1998 Ms Torbett earned the prestigious Certified Meeting Professional (CMP) certification, a certification program to “recognize meeting professionals and to provide a framework of professional conduct that contributes to superior performance.”
In 2009 she added the Certified Medical Meeting Manager (CMMM) certification to her list of achievements.
In 2011 Ms Torbett was elected as an officer in the Council of Florida Medical Society Executives (CMFSE), a division of the Florida Medical Association (FMA).
Ms Torbett is an active member in:
- Meeting Professionals International (MPI)
- North Florida Meeting Professionals International (NFMPI)
- PlannerNet
Duties include, but are not limited to:
- Serves as primary point of contact for client
- Senior level executive position – expert in conference and trade show industry
- Supervise all aspects of projects – accountable for ensuring successful event
- Negotiates venue contracts as well as other subcontracts
- Works with client to confirm faculty and consultants for events
- Prepares and maintains control of event schedules
- Oversees all work and takes corrective action if necessary to ensure results beyond clients expectations
- Plans and coordinates logistical requirements for event (meeting/conference/trade show, etc.)
- Monitors consultant performance to ensure timely completion as planned
- Implements continuous evaluation and quality control of project
- Coordinate with Executive Manager on faculty requirements, CME forms, etc.
- Apply and obtain online educational grants
- Obtain corporate support for organizations
- Coordinate trade show or exhibit hall with respect to overall management, security, facility layout
- Coordinate pre-trade show/exhibit activities
- Communicate with exhibiting companies before, during and after the event
- Research, negotiate, select and sign contracts for meeting, trade show/exhibits, accommodations, etc.
- Supervise on-site logistical support activities; room setup, food and beverage, entertainment, audio visual and any other necessary services
- Verify and approve vendor invoices
- Monthly bank reconciliation
- Monitor vendor prices/invoices to ensure for accuracy
- Research for best value with vendors
- Accounts Receivables/ Accounts Payable
- Process participant reimbursement request
Teena Diotte
Executive Manager
Ms Diotte has more than 17 years of meeting and office management experience, and organization is her specialty. She is proficient in graphic design/layout, database management in Microsoft Excel, Microsoft Access, Microsoft Word, and everything else required to make a meeting a superior event
Clients, faculty members and attendees at multiple meetings have ranked her planning and execution skills as the best in the nation. When it comes to bringing satisfaction to our clients - she is a natural!
Duties include, but are not limited to:
- Coordinate with President on faculty requirements, CME forms, handouts, legal forms, etc.
- Applies for Continued Medical Education (CME) and Continued Education Units (CE) from qualified CME and CE provider organizations
- Develop advance information brochures including registration materials, programs, schedules, advertisements and agendas
- Design promotional/advertising campaigns
- Desktop publishing of promotional and meeting items, i.e.: signs, programs, hardbound syllabus, name badges, table tents, post cards, flyers, etc.
- Design logos, themes and any other items necessary for event or project
- Design, produce and send newsletters and phone directories via snail-mail and email
- Arrange for all support services (furniture, drayage, electrical needs, audio visual, etc.)
- Arrange Banquet Event Orders (BEO’s) with venue
- Supervise on-site trade show/exhibit registration
- Supervise all on-site registration staff
- Arrange travel and accommodations for faculty and funded participants
- Coordinate mailing announcements to all client events
- Develop and maintain participant databases
- Arrange all audio visual requirements for event
- Develop and produce end-of-event Outcomes Measures analysis for client and CME and CE provider
- Develop and maintain online registration
- Credit card capabilities via Internet and email
- Update and maintain registration and dues Internet sites
- Responsible for registration processing, follow-up, data entry, and all registration phone inquiries
- Process advance registrations, issue receipts and confirmations
- Maintain conference registration database
- Provide registration reports to client, as required
- Responsible for content, design, implementation/posting, and management of web registration pages
- Arrange staff travel including hotel arrangements, air travel, rentals, etc.
Elvin Torbett
Project Director/Conference and Exhibits
Mr. Torbett brings an excess of 20 years of experience in meeting planning and school administration, as well as 12 years as exhibition coordinator. Handling exhibiting company representatives, travel companies, and audiovisual technicians is just a portion of his responsibilities. He is indispensable for on-site activity supervision during large exhibit hall shows.
Duties include, but are not limited to:
- Monitor on-site booth setup
- Coordinate with exhibiting company representatives, audio visual company and hotel staff
- Coordinate with shipping and drayage vendor
- Assist with exhibit layout