Superior Media, Meetings & Media, Inc.

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Executive Staff Members:

Jeanne Torbett, CMP
President/CEO
Senior Project Director/Specialist

Ms Torbett, Founder and President of Superior Media, Meetings & Management, Inc. has almost 35 years of meeting/event planning experience. She is efficient in planning and executing every facet of a meeting, event or tradeshow, from pre-planning to post meeting reports.

In 1998 Ms Torbett earned the prestigious Certified Meeting Professional (CMP) certification, a certification program to “recognize meeting professionals and to provide a framework of professional conduct that contributes to superior performance.” There are just over 11,000 CMP’s worldwide, a program based upon professional experience and academic examination. This program was developed to “define new levels of professionalism, and recognize those who have achieved the standards of excellence which reflect highly on today’s meetings and expositions industry.”

Ms Torbett is an active member in:

• Meeting Professionals International (MPI)
• American Association of Medical Society Executives (AAMSE)
• Association Meeting Management SIG (Special Interest Group)
• The American Institute of Professional Bookkeepers (AIPB)
• Professional Meeting Planners Network (PMPN)
• Audio Visual Network Systems (AVNS)
  

Teena Diotte
Project Director/Senior Manager

Ms Diotte has more than 11 years of meeting and office management experience, and organization is her specialty. Preparation of banquet event orders, (BEO’s), faculty preparations, day to day progress reports, room setup, graphic design/layout, database management in Microsoft Excel, Microsoft Access, Microsoft Word, and everything else required to make a meeting a superior event

Clients, faculty members and attendees at multiple meetings have ranked her planning and execution skills as the best in the nation. When it comes to bringing satisfaction to our clients - she is a natural!

Elvin Torbett
Project Director/Conference and Exhibits

Mr. Torbett brings an excess of 15 years of experience in meeting planning and school administration, as well as 8 years as exhibition coordinator. Handling exhibiting company representatives, travel companies, and audiovisual technicians is just a portion of his responsibilities. He is indispensable for on-site activity supervision and end-of-event evaluation analysis reporting.

Labor Categories

Senior Project Director/Specialist:

• Serves as primary point of contact for client
• Senior level executive position – expert in conference and trade show industry
• Supervise all aspects of projects – accountable for ensuring successful event
• Almost 35 years of conference/meeting/trade show experience
• Certified Meeting Professional (CMP)
• Negotiates subcontracts
• Works with client to confirm faculty and consultants for events

Project Director/Senior Manager:

• Senior level management position
• Monitors staffing, budget and prioritization of events for project
• Responsible for ensuring services and staffing for event
• Prepares and maintains control of event schedules
• Oversees all work and takes corrective action if necessary to ensure results beyond clients expectations
• Plans and coordinates logistical requirements for event (meeting/conference/trade show, etc.)
• Monitors consultant performance to ensure timely completion as planned
• Implements continuous evaluation and quality control of project

Senior Exhibit Director:

• Coordinate trade show or exhibit hall with respect to overall management, security, facility layout
• Designs layout of booth
• Arrange for all support services (furniture, drayage, electrical needs, audio visual, etc.)
• Monitor on-site booth setup
• Monitor on-site trade show/exhibit registration and staff
• Coordinate pre-trade show/exhibit activities
• Communicate with exhibiting companies before, during and after the event

Exhibit Manager:

• Responsible for coordinating trade show/exhibit registrations, delivery schedules, travel to show and on-site registration
• Coordinate shipping with drayage vendor
• Assist Senior Exhibit Director in all aspects of event

Graphic Design Specialist:

• Develop advance information brochures including registration materials, programs, schedules, advertisements and agendas
• Design promotional/advertising campaigns
• Desktop publishing of promotional and meeting items, i.e.: signs, premiums, syllabus, name badges, table tents, cards, flyers, etc.
• Design logos, themes and any other items necessary for event or project

Project Director/Conference and Exhibits:

• Oversee the day to day work for all events
• Work with Graphic Design Specialist in developing materials for meetings, conferences, trade show/exhibits, fairs, etc.
• Research, negotiate, select and sign contracts for meeting, trade show/exhibits, accommodations, etc.
• With help of Graphic Design Specialist, develop forms and materials, including letters, reimbursement forms, rosters, syllabus, guidelines, etc.
• Arrange travel and accommodations for funded participants
• Coordinate mailing announcements to all client events
• Develop and maintain participant databases
• Arrange all audio visual requirements for event
• Supervise on-site logistical support activities; room setup, food and beverage, entertainment, audio visual and any other necessary services
• Develop status and end-of-event reports for client and Senior Project Director/Specialist

Website Developer/Technical Specialist:

• Develop and implement website design and maintenance
• On-line registration
• Credit card capabilities via internet and email
• Update and maintain website and registration sites

Senior Account Manager:

• Work with Senior Project Director/Specialist to develop and monitor project budget, schedule, for all assigned events/projects
• Verify and approve vendor invoices
• Monthly bank reconciliation
• Monitor vendor prices/invoices to ensure for accuracy
• Research for best value with vendors
• Accounts Receivables
• Accounts Payable
• Process participant reimbursement requests
• Monitor and update all vendor information
• Collect participant and exhibitor fees, when applicable
• Verify, reconcile and pay host hotel and other vendor invoices
• Quickbooks Pro system used

Registration Coordinator:

• Responsible for registration processing, follow-up, data entry, and all registration phone inquiries
• Process advance registrations, issue receipts, send confirmations
• Maintain conference registration database
• Provide registration reports to client, as required
• Responsible for content, design, implementation/posting, and management of web registration pages

Registration Assistant:

• Support on-site registration for meeting/conference, trade show/exhibit, fair, etc.
• Support Registration Coordinator in all aspects of registration operations including data entry, bookkeeping, managing and organizing online registrations

Administration Assistant:

• Maintain event/project files both manually and electronically
• Typist for all correspondence, agendas, minutes, and other documents and forms as directed
• Work with Graphic Design Specialist on workbooks, syllabus, handouts, etc.
• Arrange staff travel including hotel arrangements, air travel, rentals, etc.
• Provide data entry management
• Communications director and telephone operator
• Assembles mailings, promotional materials, workbooks, syllabus, handouts, etc.
• Responsible for photocopies
• Manages mail room and all mail deliveries
• Assist in developing meeting materials

Testimonials

Superior Media, Meetings Management, Inc.
4909 Lannie Road, Ste. B
Jacksonville, FL 32218-1149

Phone: 904-765-7746
Fax: 904-765-7767